Let's Sit Down & Chat About your HOA MANAGEMENT NEEDS
"Discover How Transcend HOA Can Elevate Your Community Management Experience all while make life easier on the board members"
Let's Sit Down & Chat About your HOA MANAGEMENT NEEDS
Discover How Transcend HOA Can Elevate Your Community Management Experience all while make life easier on the board members using the ACTIVE Management System
A – Accountability: We are a task driven company that prides ourselves on deploying systems that holds our company and our professionals accountable.
C – Communication: Our dedicated focus on communication is driven by a pledge to communicate in the ways our clients communicate. We never disregard our clients or the opportunity to address their needs. We always strive to answer phones live, return texts the same day, and return voicemails within 48 hours.
T – Technology: We use the most advanced, yet user friendly and intuitive software to help our company run efficiently. This enables us to give the Board and community members the ability to participate in the management of their accounts and their community through an easy-to-use and efficient user platform.
I – Interoperability: Our staff is cross-trained. We work in teams to help manage your community. This reduces burn-out and manager churn and gives communities confidence that someone always knows and understands the priorities of the community and Board.
V – Visibility: Our managers will be visible in the community by making frequent site visits. We are not “drive-by” managers. We walk the common areas, meet with and manage vendors, and investigate the concerns of owners within the community.
E – Efficiency: We will always strive to work in an efficient manner for our clients, with a focus on saving costs wherever possible while increasing efficiency of services across the vendor and management spectrum.
TCM is the creator of a unique brand of community management and HOA services. Active Management is designed to give Board members a more enjoyable volunteer experience while providing for accountability and delivering on the priorities of the community! Active management coupled with our high-touch communication style is a game changer for communities and their Board of Directors!
Call us today and transcend the status quo with our unique and revolutionary ACTIVE Management System!
Client Testimonials:
"I would like to take this opportunity to say thank you for your continued efforts on behalf of our community. You have gone above and beyond in dealing with all facets of our small HOA. I especially appreciate that I don’t need to be HANDS-ON, knowing that you are following up with landscaping, banking, ledgers, etc. I would highly recommend your company and you to anyone who may ask. Please feel free to give my contact info to anyone requesting a reference."
Steve Crystal
Board President
"I had the pleasure of working with Mike for a year while I was the Board President of our HOA. He put in many hours towards our community and managed it at a very personal level. He tried hard to work with homeowners to rectify any code violations or other issues, by personally speaking with homeowners and setting up options for them. His whole goal was for a community to work together with the management company to create a safe and happy environment. He was also very quick with responses for me and listened to concerns we had as a board on how we wanted our community managed. I truly enjoyed my time I worked with him and would recommend him to other communities."
Rachel Schnepf
Board President
"I worked with you as Community Manager for about 2-3 years as President of the Board. You quickly took control of the community and addressed the most urgent items, like broken hot water supply lines, fire at units, rainwater from the roof coming into the walls, flooded parking lots, and many more. In addition, you also addressed the midterm needs of the property like converting the tennis court into a park, improving the lightning condition by signing a lightning maintenance contract, starting the painting project of the property, and many more. You did all of this while also creating a long-term vision for the property like converting the community from a central cold and hot water supply to individually metered cold water supply, turning the property into a gated community, with security gates, new asphalt, additional lighting and security cameras, as well as improved landscaping. You are also securing the funding of the long-term vision and got the owner’s approval of securing a bank loan of $1.2M. I can truly say that you are a very good community manager manager who gets things done."
Leo Boehmer
Board President
A – Accountability
: We are a task driven company that prides ourselves on deploying systems that holds our company and our professionals accountable.
C – Communication
: Our dedicated focus on communication is driven by a pledge to communicate in the ways our clients communicate. We never disregard our clients or the opportunity to address their needs. We always strive to answer phones live, return texts the same day, and return voicemails within 48 hours.
T – Technology
: We use the most advanced, yet user friendly and intuitive software to help our company run efficiently. This enables us to give the Board and community members the ability to participate in the management of their accounts and their community through an easy-to-use and efficient user platform.
I – Interoperability
: Our staff is cross-trained. We work in teams to help manage your community. This reduces burn-out and manager churn and gives communities confidence that someone always knows and understands the priorities of the community and Board.
V – Visibility
: Our managers will be visible in the community by making frequent site visits. We are not “drive-by” managers. We walk the common areas, meet with and manage vendors, and investigate the concerns of owners within the community.
E – Efficiency
: We will always strive to work in an efficient manner for our clients, with a focus on saving costs wherever possible while increasing efficiency of services across the vendor and management spectrum.
Client Testimonials:
"I would like to take this opportunity to say thank you for your continued efforts on behalf of our community. You have gone above and beyond in dealing with all facets of our small HOA. I especially appreciate that I don’t need to be HANDS-ON, knowing that you are following up with landscaping, banking, ledgers, etc. I would highly recommend your company and you to anyone who may ask. Please feel free to give my contact info to anyone requesting a reference."
Steve Crystal
Board President
"I had the pleasure of working with Mike for a year while I was the Board President of our HOA. He put in many hours towards our community and managed it at a very personal level. He tried hard to work with homeowners to rectify any code violations or other issues, by personally speaking with homeowners and setting up options for them. His whole goal was for a community to work together with the management company to create a safe and happy environment. He was also very quick with responses for me and listened to concerns we had as a board on how we wanted our community managed. I truly enjoyed my time I worked with him and would recommend him to other communities."
Rachel Schnepf
Board President
"I worked with you as Community Manager for about 2-3 years as President of the Board. You quickly took control of the community and addressed the most urgent items, like broken hot water supply lines, fire at units, rainwater from the roof coming into the walls, flooded parking lots, and many more. In addition, you also addressed the midterm needs of the property like converting the tennis court into a park, improving the lightning condition by signing a lightning maintenance contract, starting the painting project of the property, and many more. You did all of this while also creating a long-term vision for the property like converting the community from a central cold and hot water supply to individually metered cold water supply, turning the property into a gated community, with security gates, new asphalt, additional lighting and security cameras, as well as improved landscaping. You are also securing the funding of the long-term vision and got the owner’s approval of securing a bank loan of $1.2M. I can truly say that you are a very good community manager manager who gets things done."
Leo Boehmer
Board President
Sit Down & Chat with a HOA Expert
TCM is the creator of a unique brand of community management and HOA services. Active Management is designed to give Board members a more enjoyable volunteer experience while providing for accountability and delivering on the priorities of the community! Active management coupled with our high-touch communication style is a game changer for communities and their Board of Directors!
Call us today and transcend the status quo with our unique and revolutionary ACTIVE Management System!
Sit Down & Chat with a HOA Expert
Sit Down & Chat with an HOA Expert